trainfoodsafety

Frequently Asked Questions

Below are the most commonly asked questions.
If you don’t see your question below then feel free to contact us at info@trainfoodsafety.ca

General

This course is for those who are looking to complete their food handler certification. Train Food Safety is a recognized course in Alberta, Ontario, Saskatchewan, and Newfoundland & Labrador, and is ideal for those working in the food service industry including restaurants, long term care homes, food trucks, and day cares.

Food safety and food handler certification are managed at the provincial level. Currently, Train Food Safety is recognized as an equivalent course in the provinces of Alberta, Ontario, Saskatchewan, Manitoba, Nova Scotia and Newfoundland & Labrador. We are actively working to get our course approved in other provinces.

Yes. Only certain providers are allowed to provide an online course that is recognized by the government of Canada. Train Food Safety’s online course is recognized in the province of Alberta, Ontario, Saskatchewan, and Newfoundland & Labrador.

The cost of the online course and exam is $49.95 +tax.

The certificate is valid for 5 years from the date that the student passes the exam.

There are no prerequisites to taking the course. However, we follow the employment laws set out in Canada and its respective provinces; requiring students to be residents of Canada (citizen, PR, working permit) and over the legal working age set out in your province.

The course and exam must be completed within 30 days of registration.

Online Course

Train Food Safety’s online course will take on average 6 hours to complete.

The final exam is a 50 question multiple choice test. The test taker must receive a grade of 70% or higher to receive their certificate.

The final exam is not open book.

The online exam will be proctored virtually – no supervisor is required.

Currently, our course is only offered in basic English. Please email us at info@trainfoodsafety.ca to see what accommodations can be made for non-native English speakers.

We offer free exam retakes at no additional cost. 99% of students pass the exam on their first attempt.

Technical

In order to complete the course and final exam, you will need an internet enabled device such as a computer, laptop, smartphone, or tablet. The device requires a working camera / webcam so that the exam can be proctored.

Yes an internet connection will be required to complete the online course and exam.

For the best course experience we recommend completing the course on Google Chrome or Firefox.

Yes! Both the course and exam can be completed on any camera-enabled device. This includes smartphones, tablets, and laptops.

About Train Food Safety

Train Food Safety is a team of passionate educators and industry professionals. We are based out of Toronto, Ontario and Calgary, Alberta. It is our goal to bring the classroom experience online and provide the online course available.

It is safe to pay online. All credit card processing is done by a 3rd party called Stripe who is an industry leader in secure credit card transactions.

Your data is secure. The information is stored on a secure server utilizing secure and encrypted connections through Amazon Web Services (AWS). We do not store any credit card or financial data.

Ready to Kickstart Your Career and Get Certified?

Complete the course and exam from home and on your own schedule.

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